News & Views From the Front Line
Monday, 14 September 2009
It's amazing what you can do when you really try...
A year ago, Lexus were censured by the UK Advertising Standards Agency for running ads for their hybrid SUV, claiming it was a planet saving breakthrough. The ASA ruled that as the car emitted 192 g/km CO2 compared to 158 g/km CO2 for an average European car (of all classes), it could not be portrayed as green and banned the ad.
Lexus have now bounced back with the 2010 model which emits 148 g/km CO2 - a big luxury car which emits less than the average vehicle. It's amazing how a little public humiliation can drive a technological breakthrough.
Labels: advertising, green claims, greenwashing, lexus
# posted by Gareth Kane : 07:00
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Wednesday, 5 November 2008
Weekly Tip #32: Back up your claims
This is the latest of a series of tips extracted from the forthcoming Green Business Bible e-book:The worst kind of greenwash is the vague 'kind to the planet' type statement. If you want to present yourself as green, you must back up your claims. Your website is the ideal place for publishing data to back up slogans made elsewhere.
Labels: green marketing, greenwashing, tips
# posted by Gareth Kane : 10:01
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Wednesday, 5 March 2008
Greenwash Abounds!
I finally got around to reading the February edition of the
ENDS report yesterday and was disappointed, but not surprised, to find four major stories on Greenwashing.
- Two of these (mastic asphalt companies and British Gas) were claiming that their products had no carbon footprint as they were offsetting their carbon emissions. While I (somewhat controversially) believe in offsetting as a CSR strategy, it is very unwise to use it as a claim in this way. In my book, you can say "we offset our carbon emissions", but not "our products have a zero carbon footprint". Obviously the Advertising Standards Authority agrees with me.
- Another is a compost company, William Sinclair, putting a 'cradle to gate' carbon label on their peat products. This is a bit naughty as peat is a fossil fuel and will decompose in use to produce 5 times as much carbon dioxide as the figure on the label. A bit like saying petrol has a carbon footprint of X as long as you don't actually use it.
- The last story is about 'ethical' investment funds. These have been found to be sort-of ethical in that they avoid certain industries (such as the arms industry) but some only have 1% of their stocks in 'green' industries, despite the image they portray.
All of these examples show that green claims are a minefield and that you're better not doing it at all if you're not going to do it properly. As my primary school teacher used to say, you're only cheating yourself, you know...
Labels: carbon footprint, eco-label, green claims, greenwashing
# posted by Gareth Kane : 06:06
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Monday, 21 January 2008
Greenwashing or Clear Communication?
Terra Choice, a US Green Marketing company has released a 'green paper' entitled the
6 Deadly Sins of Greenwashing. It details the results of a survey of over a thousand products with green claims - only one was regarded by the authors as being robust. The graph below shows how the company categorised the offenders against the six sins they identified:
1. Hidden Trade-off - the claim only covered one item of the product's lifecycle impact;
2. No Proof;
3. Vagueness - eg "non-toxic";
4. Irrelevance - eg being CFC free when CFCs have been banned for over a decade;
5. Lesser of Two Evils - greening a 'bad' product eg "organic cigarettes";
6. Fibbing.

While I am completely against greenwashing, I have a problem with some of these alleged 'sins' and think the company may be guilty of chasing headlines.

For example, the biggest sin, 'Hidden Trade-off' suggests that single-subject eco-labels are taboo. Yet it is these labels that have proved the most popular with the public. The EU energy label (right) on white goods has been responsible for a huge shift in consumer preferences and it is so successful, it is being used for cars, windows and even aircraft. Why is it successful? It is clear, objective and
people understand it. Conversely, the more comprehensive EU Eco-label is widely ignored.
One person's 'vagueness' is another person's clearness. More people understand 'non-toxic' than know what BFR or LD50 mean. I'd tend to lump this one in with 'no-proof' myself.
Likewise, I'm not sure about the "lesser of two evils". People laugh when they hear the army is interested in lead-free bullets, but most rounds are fired in training, often in areas of great ecological importance, so it is important not to scatter toxic material around. If someone is going to kill themselves smoking, then I'd rather they did it with tobacco that hasn't been grown using toxic chemicals.
If you cut these elements out of the graph above, then relatively few products fail the tests - and only one percent were actively found to be fibbing. I've been harsh on Terra Choice, but many media commentators do the same thing - poke holes in the genuine efforts of others to do the right thing and communicate it to their customers. Having said that, every time the Advertising Standards Agency rap the knuckles of a genuine Greenwasher, I punch the air and shout "Yes!".
Labels: eco-label, green claims, greenwashing
# posted by Gareth Kane : 15:31
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