Weekly Tip #37: Managing Expectations
This is the latest of a series of tips extracted from the Green Business Bible e-book:
One trap that many fall into when working with stakeholders is to raise expectations too high. If stakeholders start to believe that they have ultimate say, they will get very angry if and when they are told they can’t have what they want. Tell them clearly:
We are listening to you, but at the end of the day we have to make the decisions, and sometimes we will disagree.